Contact Guide

If you need more information or have questions about your benefits, you have a variety of resources available.

Phone Numbers and Web Addresses

Aetna Medical Silver Plan

1-800-589-4811

www.aetna.com

Customer Service Hours

8am to 6 pm local time

 

Aetna Informed Health Line

1-800-556-1555

Nurses available 24/7

 

Aetna Dental PPO Plan

1-800-589-4811

www.aetna.com

Customer Service Hours

8 am to 6pm local time

 

Prescription Drug:

CVS Caremark 

www.caremark.com

Customer Care 

1-877-209-3213

Available 24/7

 

WageWorks - COBRA Administrator

1-800-526-2720

https://benedirect.wageworks.com

 

MyLife Advisors:

1-855-547-8508

www.MyLifeAdvisors@adp.com

MyLife Advisors are available to help you navigate the new Work Force Now ADP Portal, help with interpreting paychecks and direct deposit inquiries, and tax related inquiries pertaining to Form W-2 and Federal, State and Local withholdings

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