Contact Guide

If you need more information or have questions about your benefits, you have a variety of resources available.

Phone Numbers and Web Addresses

Aetna Medical Silver Plan


Customer Service Hours

8am to 6 pm local time


Aetna Informed Health Line


Nurses available 24/7


Aetna Dental PPO Plan


Customer Service Hours

8 am to 6pm local time


Prescription Drug:

CVS Caremark

Customer Care 


Available 24/7


WageWorks - COBRA Administrator



MyLife Advisors:


MyLife Advisors are available to help you navigate the new Work Force Now ADP Portal, help with interpreting paychecks and direct deposit inquiries, and tax related inquiries pertaining to Form W-2 and Federal, State and Local withholdings

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