Covering Dependents

If you're enrolling a dependent in your benefits, you MUST provide:

  • Social Security Numbers (SSN)
    • WHEN: At enrollment.
    • If not provided, they will not be added to coverage.
    • The next chance to add the dependent is during Annual Enrollment in May or if you experience a Qualifying Life Event that would allow you to add dependents.  
  • Dependent Verification Documents
    • WHEN: By deadline given in your "R"Dependent Verification Services communications.
    • If not provided, your new dependents’ coverage will be cancelled.
  • Beneficiaries 
    • If designating beneficiaries, have their names, birth dates and Social Security numbers handy.  

Dependent Verification Process

After you add any new dependents to coverage, watch for a separate communication from "R"Dependent Verification Services.  It will contain instructions on how to complete the dependent verification process. 

  • Click here for documentation requirements. 
  • Click here for eligible dependent qualifications.
  • Click here if covering a domestic partner.

If you do not successfully provide the requested documentation by the deadline given in the communications you receive, any unverified dependents will be dropped from coverage.

If you have any questions or didn't receive outreach from "R"Dependent Verification Services after adding a new dependent, call the "R"Benefits Service Center at 844-TRU-BENS to speak with a representative.  (Available Monday through Friday from 8am-8pm ET). 

Submitting Dependent Documentation

Complete instructions (along with your personalized URL and registration code) on where/how to submit dependent documentation will be provided in the email/letter you receive from "R"Dependent Verification Services.  Submission options include:

  • Scan or picture uploads
  • Mail
  • Fax 

If You’re Covering a Spouse or Domestic Partner

If you’re covering a spouse or domestic partner in a Toys“R”Us medical plan, and he/she has medical coverage available through his/her employer, you will be subject to a surcharge of $25 per week.  Learn more here.

Covering a domestic partner also has certain tax implications. Click here for more details.

Rate This Page

Can’t find what you’re looking for? Use our search feature.